CONTACT PAGE
CUSTOMER SUPPORT
For questions about your order, shipping, returns, or anything else, contact us. Please include your order number when contacting us about an existing order. We’ll respond as soon as possible.
SHIPPING INFO
All items will be shipped within 3 days of ordering.
RETURNS / REFUNDS
Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and returned in their original condition with all tags attached. Customers are responsible for return shipping costs.
All final sale, limited release, and discounted items are non-refundable. Original shipping costs are not refundable.
If you receive a damaged or incorrect item, contact us with your order number and photos of the item, and we’ll make it right.
DISCLAIMER
Product colors may vary slightly due to lighting, photography, and screen settings. Because some STILL HERE pieces may feature washed, distressed, printed, or intentionally imperfect finishes, slight variations between individual garments are normal. Measurements and sizing are approximate and may vary slightly between products.